Company Name: MJM Marine
Project Name: Norwegian Joy
Cruise Line: Norwegian Cruise Line
The Norwegian Joy Westernisation Project was described by Colin Gant, Norwegian Cruise Line’s former Vice President of Vessel Refurbishment, NCL as “A challenging and complex project large in scale and short in time, requiring meticulous planning and execution by a top tier outfitter. MJM Marine bring scale, experience, skill and ability to think outside the box to pull off a project of this magnitude.”
What makes it unique for MJM Marine is that:
• We were the only outfitter contracted to undertake this project
• This was the single biggest project that we have ever undertaken
• We managed five other projects during the Norwegian Joy installation
With just 9 months from contract signing until delivery, this project spanned 3 continents, 6 countries and incorporated a drydock, a wet dock and in service works in a 42-day timeframe. Forty separate spaces were refurbished by a 1400-strong team representing 16 different nationalities. This mammoth project challenged every aspect of MJM Marine’s operation from planning and design through to procurement, logistics, production, HR, finance, contract management and installation. The end result was the delivery of a ship of “new-build” quality which has been described by NCL President and CEO Andy Stuart, as “innovative” and “incredible” and which was ranked number one for guest satisfaction across the Norwegian brand.
Independent media reviews following the inaugural cruise confirmed the success of the refurbishment.
Liz Jarvis from Cruise International stated that “Every carpet has been replaced, every chair reupholstered, and the attention to detail throughout the new look Norwegian Joy is flawless. Norwegian Joy is unquestionably one of the most impressive ships in the NCL fleet.”
Colleen McDaniel, Editor-in-Chief of Cruise Critic remarked that “The ship feels (and even smells!) brandnew.”
And Tanner Callais from Cruzely.com wrote that “All in all, the refurbished Norwegian Joy sets a high mark for cruise ships.”
To put the scale and complexity of this project into context, the preparation and pre-planning involved:
• The shipment, tracking and management of over 340 containers from our head office in Newry to 12 locations worldwide
• The transport of over 1400 people to and from the drydock which saw MJM Marine charter 3 jumbo jets to facilitate this. This was the first time a Jumbo jet ever landed in Gandsk airport in Poland.
• The procurement of materials from over 420 global suppliers
The scale of the Norwegian Joy project outstripped any previous projects which MJM Marine had undertaken. The build up to this project was 35 years in the making during which time our Chairman Brian McConville and MJM Marine built the company’s reputation of reliability & service excellence, a can-do attitude, craftsmanship & quality and a strong partnership approach to a level where the world’s largest cruise companies are confident to entrust a job of this scale to a single marine outfitter. This was unprecedented and has set a new bar for MJM Marine and potentially for the industry as a whole.